1.1.1 Welcome to Winners.bet! Please carefully read these Terms and Conditions before using the Winners.bet website, as they aﬀect your rights. Please review the arbitration provisions in these Terms and Conditions as it will require you to resolve all disputes with Winners.bet on an individual basis through ﬁnal and binding arbitration. By entering into this Agreement, you expressly acknowledge that You have read and understood all of the terms and conditions of this Agreement and have taken time to consider and carefully understand the consequences of this important decision.
(iii) our Cookies Policy
and (iv) the Rules
applicable to our betting product, and are deemed to have accepted and understood all the Terms.
1.1.3. Please read the Terms carefully and if you do not accept or agree to the Terms, do not use the Website. The Terms shall also apply to all types of betting or gaming via mobile or other devices.
1.1.4. When you place a bet or wager, using the Website, you accept and agree to be bound by the Rules which apply to the applicable products available on the Website from time to time. The Rules can be found in the footer section of the Website, or more speciﬁcally at:
1.1.5. the Rules for Sportsbook products are available by clicking here
1.1.6. Where reference is made to “Winners.bet”, “we”, "our" or “us”, it is a reference to Winners Malta Operations Ltd, a company incorporated in Malta, (Registration number C 87457), and with its principal place of business at Suit No.2079, Level 3, Tower Business Centre. Tower Str, Swatar, Birkirkara BRK 4013, Malta. All bets are placed and received in Malta. Winners Malta Operations Ltd is licensed by the Government of Malta and regulated by the Malta Gaming Authority (MGA) having its B2C license reference (MGA/B2C/618/2018) which includes verticals type 1 & 2. Winners Malta Operations Limited is subject to Maltese law.
Winners reserves the right to modify the Terms and Conditions
from time to time for a number of reasons, including to comply
with applicable laws and regulations, as well as other regulatory
requirements. Consequently, we may amend the Agreement at any
time. Nevertheless, whenever a substantial amendment is made to
the Terms and Conditions, we will notify you via a notice on the
Website upon Account login and prior to the changes coming into
effect. Upon being notified, you will then be required to re-confirm
your acceptance of the contents therein. If you do not agree to the
updated Terms and Conditions you will only be allowed to login and
withdraw on our site. The full Terms and Conditions are available
on the front page of the Website at all times. It is always
recommended that you check the Terms and Conditions prior to
use of the Service to ensure that you agree with them. All versions
are dated and time stamped.
1.1.8. Reference to "you", "your" or the "user" is reference to any person using the Website or the services of Winners.bet and/or any registered user of Winners.bet.
1.1.9. You are responsible for determining whether your accessing and/or use of the Website is compliant with applicable laws in your jurisdiction.
1.1.10. Winners.bet is committed to supporting responsible gambling. For further details, please click here
. Although Winners.bet will use its reasonable endeavors to enforce its responsible gambling policies, Winners.bet does not accept any responsibility or liability if you nevertheless continue gambling and/or seek to use the Website with the intention of deliberately avoiding the relevant measures in place and/or Winners.bet is unable to enforce its measures/policies for reasons outside of Winners.bet’s reasonable control.
- YOUR WINNERS.BET ACCOUNT
2.1.1. All applicants must be over 18 years of age (or the minimum legally required age of your jurisdiction) and of legal capacity to place a bet/wager or register with Winners.bet. Winners.bet reserves the right to ask for proof of age from any user and suspend their account until satisfactory documentation is provided. Winners.bet takes its responsibilities in respect of underage and responsible gambling very seriously.
2.1.2. All information supplied when registering with the site MUST be accurate and complete in all respects. Where this is not the case, we reserve the right to suspend the account and treat any deposits into the gambling account as being invalid (and any winnings arising from such deposit as void). Where an account is suspended, the relevant user should Contact Us.
2.1.3. Winners.bet may conﬁrm a user’s address or identity by requesting the user to upload a utility bill or other type of ID to their site. All correspondence will be discreet, and the data will be securely stored. When such correspondence is initiated, all oﬀers, and withdrawal requests may remain pending until the requested information has been conﬁrmed as correct.
2.1.4. By accepting the Terms and/or registering to use the Website you hereby agree that we shall be entitled to conduct any and all such identiﬁcation, credit and other veriﬁcation checks from time to time that we may require and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities for use of the Website and our products generally. You agree to provide all such information as we require in connection with such veriﬁcation checks. We shall be entitled to suspend or restrict youraccount in any manner that we may deem in our absolute discretion to be appropriate, until such time as the relevant checks are completed to our satisfaction.
2.1.5. As part of the registration process, we may supply your information details to appropriate third parties and authorised agencies to conﬁrm your identity and payment card details. You agree that we may process such information in connection with your registration.
2.1.6. Users may open only one account. Should we identify any user with more than one account we reserve the right to treat any such accounts as one joint account. Or suspend either of them.
2.1.7. Users must keep their registration and account details up to date. This, and your account information, may be amended in the Personal section of the Website. If you require any assistance, please feel free to Contact Us.
2.2. Account Details
2.2.1. Winners.bet allows all its users to choose their own username and password combination. You must keep this information secret and conﬁdential as you are responsible for all bets/wagers placed on your account and any other activities taking place on your account.
2.2.2. Bets will stand if your username and password have been entered correctly or if your account has been accessed via Touch ID, Fingerprint log in, Face ID or the ‘Keep me logged in’ facility (whether or not authorised by you), subject to there being suﬃcient funds in the account.
2.2.3. If, at any time, you feel a third party is aware of your user name and/or password you should change it immediately via the Website and Contact Us . Should you forget part or all of your log in combination, please follow the login/password/recovery by clickinghere.
2.2.4. You are responsible for the security of your device(s) and for all bets/wagers placed on your account and any other activities taking place on your account.
2.2.5. Please note that cardholder details and any other sensitive data should never be sent to us by unencrypted email.
2.2.6. The current balance and transaction history of your account may be viewed at any time once you have logged into your account on the Website.
2.3. Personal Details
2.4. Suspension and Closure
2.4.1. If you want to close your account, please Contact Us
. Any negative balance on your account will fall immediately due and payable to Winners.bet, and your account will not be closed until the relevant amount owed to Winners.bet is paid in full.
2.4.2. Winners.bet reserves the right to close or suspend your account at any time and for any reason. Without limiting the preceding sentence, Winners.bet shall be entitled to close or suspend your account if:
a. you become bankrupt;
b. Winners.bet considers that you have used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes;
c. Winners.bet considers that you have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of Winners.bet or any of its users or if your account is being used for the beneﬁt of a third party;
d. Winners.bet is requested to do so by the police, any regulatory authority or court;
e. Winners.bet considers that any of the events referred to in (a) to (c) above may have occurred or are likely to occur; or
f. your account is deemed to be dormant and its balance is, or reaches zero in accordance with paragraph 2.5 below.
2.4.3. If Winners.bet closes or suspends your account for any of the reasons referred to in (a) to (e) above, you shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suﬀered by Winners.bet (together “Claims”) arisingtherefrom and shall indemnify and hold Winners.bet harmless on demand for such Claims. In the circumstances referred to in (a) to
(e) above, Winners.bet shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any winnings or bonus payments).
2.5. Dormant Accounts
2.5.1. Winners.bet will apply an Administration Fee to all accounts that have been ‘inactive’ for a consecutive period of at least 12 months in accordance with the following procedure. An account is deemed to be ‘inactive’ during any period in which none of the following actions take place in relation to it: (i) a successful deposit; (ii) a Sports/Casino bet is placed
a. If your account remains ‘inactive’ for a continuous period of 12 months then your account shall be deemed to be ‘dormant’ and, if the balance on your account is zero, your account will be closed and no fee shall apply.
b. If, on being deemed to be dormant, your account has a positive balance, Winners.bet shall take reasonable steps to notify you using the details you provided during your registration process (or as updated by you).
c. Once an account becomes inactive, we will charge a Eur5 monthly maintenance fee on the balance of such inactive account.
d. The Maintenance Fee calculated in accordance with (c) above shall be deducted at the end of the FIRST month after which your account became inactive. The monthly maintenance fee shall not be charged if there are no funds in the inactive account.”
2.5.2. You can ‘reactivate’ your account by: (i) making a successful deposit; (ii) placing a Sports bet.
2.5.3. You can request a refund of any Administration Fees by contacting us here
- YOUR FINANCES
3.1. Deposits and Wagers
3.1.1. You may only bet/wager with the amount of cleared funds held in your account. Accordingly, if you want to place bets or participate in gaming, you must deposit funds into your account. Further details of how to deposit, withdraw and transfer funds can be found at the Payments section.
3.1.2. By depositing funds into your account, you direct us and we agree to hold them, along with any winnings, for the sole and speciﬁc purpose of using them (i) to place your sporting and gaming stakes; and (ii) settling any fees or charges that you might incur in connection with the use of our services (‘the Purpose’). We shall be entitled to suspend or close your account if we reasonably consider or have reason to believe that you are depositing funds without any intention to place sporting and/or gaming stakes. In such circumstances we may also report this to relevant authorities. Our minimum deposit amount is €10 and CAD20, and our maximum is that of €10,000 and CAD20,000. Once a player reaches a cumulative deposit amount of €2,000 (over a period of 180 days), will be required to provide due diligence documentation.
3.1.3. For payment methods that require a speciﬁc account holder, you should only deposit funds into your account from a source where you are the named account holder. In such cases where Winners.bet identify that the named account holder diﬀers from that which Winners.bet hold, we reserve the right to treat any deposits into the account as being invalid (and any winnings arising from such deposit as void).
3.1.4. It is unlawful to deposit money from ill-gotten means; Winners monitors transactions in order to prevent money laundering and the funding of terrorism. Suspicious transactions will be reported to relevant Authorities.
3.1.5. All funds that we hold for you are held in separate designated user bank accounts to be used solely for the Purpose and the bank has acknowledged this. We must return the funds to you if they are not used for the Purpose.
3.1.6. Winners.bet is not a ﬁnancial institution and you should not expect interest on any funds held.
3.1.7. The bank has acknowledged that your funds are held in those accounts solely for the Purpose. The bank has conﬁrmed that it will not mix users’ funds in those accounts with any other, including our own, and that it has no claim on the funds itself.
3.1.8. In view of the above, in the event of our insolvency, your funds are protected. The funds would still belong to you and would not fall into the hands of the liquidator.
3.1.9. You agree that we shall be entitled to retain any interest which might accrue on monies held in your Winners.bet account.
3.1.10. No credit will be oﬀered by Winners.bet, and all bets must be supported by suﬃcient funds in the user account. Winners.bet reserves the right to void any bet/wager which may have inadvertently been accepted when the account did not have suﬃcient funds to cover the bet/wager. Should funds be credited to a user's account in error it is the user's responsibility to inform Winners.bet without delay. Winners.bet will recover such funds by account adjustment.
3.1.11. Unless otherwise stated, all examples given on the Website are given in Euro. For any transaction which requires a currency exchange, the applicable exchange rate will be the mid-rate as quoted by the Financial Times. The currency options available are listed in Appendix One to these Terms and Conditions and on the Website.
3.1.12. Once a currency is selected, funds are deposited, wagered and winnings paid in that currency. If you wish to change the currency used, please reach out to us here
3.1.13. You are only entitled to use our currency exchange service for the purpose of placing bets or wagers via the Website (the “authorised purpose”). You are not entitled to use this service for any purpose other than the authorised purpose (including currency hedging, speculative trading or any other currency trading). If Winners.bet considers that you are using the Website for any reason other than the authorised purpose, Winners.bet shall be entitled to close or suspend your account and you shall:
- (a) be liable for all claims incurred arising therefrom; and
- (b) indemnify Winners.bet on demand for such claims.
3.1.14. In addition, Winners.bet shall be entitled to withhold and/or retain any and all amounts earned or received by you as a result of or in connection with your ‘unauthorised’ use of the Website including activities which are not for an authorised purpose.
3.1.15. Winners.bet does not charge for deposits made by Debit/Credit Card, however, please be aware that some card issuers consider betting transactions as ‘cash’ payments and therefore may charge you a cash advance fee. Please check with your card issuer for further details.
3.2.1. Where possible, all withdrawals will be processed to the payment account from which the deposits were made. Withdrawal payments can only be made in the name of and to the registered account holder.
3.2.2. Players are required to be veriﬁed to process a withdrawal.
3.2.3. For most payment types, withdrawals can be processed by clicking 'Withdraw' on the Payments section, subject to there being suﬃcient funds in your betting account. There is no set maximum withdrawal amount per day but withdrawal requests for amounts greater than €10,000 or currency equivalent may require additional arrangements. For full details on each speciﬁc payment type, please refer to Payments section.
3.2.4. If the value of a deposit is not played through in full before a withdrawal is requested, Winners.bet reserves the right to make a charge to the user’s account to cover all reasonable costs relating to both the deposit and withdrawal. If necessary, the value of the withdrawal requested may be reduced accordingly.
3.2.5. If the deposit method of the account is paysafecard or any other similar method that involves a voucher, and the value of a deposit is not played through in full before a withdrawal is requested, or there is any evidence of a series of bets/wagers placed which results in guaranteed user proﬁts irrespective of the outcome, or where all the betting/wagering is determined to be low risk, Winners.bet reserves the right to request a receipt showing proof of purchase of the voucher before any withdrawals are processed.
3.2.6. Withdrawals will be remitted only to the account from where the funds paid into the player’s account originated, where possible; Withdrawal processing times can vary depending on the chosen method. In addition, the time can be impacted by 3rd party downtime. Below is a list showing timeframes on individual payment options:
3.3.1. If we incur any chargebacks, reversals or other charges in respect of your account, we reserve the right to charge you for the relevant amounts incurred.
3.3.2. We may, at any time, set oﬀ any positive balance on your account against any amounts owed by you to Winners.bet.
3.3.3. You are responsible for reporting your winnings and losses to the tax and/or other authorities in your jurisdiction.
3.3.4. Internet gambling may be illegal in the jurisdiction in which you are located. If so, you are not authorized to use your payment card to complete the transaction. However, any bets/wagers accepted from such jurisdictions will stand - win or lose.
3.3.5. The following countries are considered prohibited on Winners.bet: Afghanistan; Aland Islands; Albania; Algeria; American Samoa; Angola; Anguilla; Argentina; Armenia; Aruba; Australia; Austria; Azerbaijan; Bahamas; Barbados; Belarus; Belgium; Benin; Bonaire Sint Eustatius and Saba; Botswana; Bouvet Island; Burkino Faso; Burundi; Cambodia; Cayman Islands; Central African Republic; Chad; China; Colombia; Congo; Congo Democratic Republic; Côte D'Ivoire; Cuba; Cuacao; Cyprus; Czech Republic; Denmark; DPRK; Djibouti; Dominica; East Timor; Estonia; Ethiopia; France; French Guiana; French Polynesia; French Southern Territories; Gambia; Gaza Strip; Georgia; Germany; Ghana; Gibraltar; Greece; Greenland; Grenada; Guadeloupe; Guam; Guernsey; Guinea Bissau; Haiti; Iran; Iraq; Israel; Italy; Jamaica; Jersey; Jordan; Kenya; Kyrgyzstan; Laos; Latvia; Libya; Lichtenstein; Lithuania; Macau; Malawi; Malaysia; Mali; Malta; Martinique; Mauritania; Mauritius; Mayotte; Moldova; Mongolia; Montenegro; Morocco; Mozambique; Myanmar; Namibia; Netherlands; Netherlands Antilles; Nicaragua; Niger; Nigeria; NorthKorea; Pakistan; Palestinian Territory; Panama; Philippines; Poland; Portugal; Puerto Rico; Réunion; Romania; Russian Federation; Rwanda; Saint Barthelemy; Saint Martin; Saudi Arabia; Senegal; Serbia; Sierra Leone; Sint Maarten; Slovakia; Slovenia; Solomon Islands; Somalia; South Africa; South Sudan; Spain; Sri Lanka; Sudan; Swaziland; Sweden; Switzerland; Syria; Tanzania; Thailand; Togo; Trinidad and Tobago; Tunisia; Turkey; Uganda; Ukraine; United Kingdom; USA; US Outlying Islands; US Virgin Islands; Vanuatu; Vatican City; Venezuela; Wallis and Futuna; West Bank; Yemen; Zambia; Zimbabwe.
- BETTING PROCEDURES
4.1. Placing Bets/Wagers
4.1.1. Winners.bet reserves the right to decline all, or part, of any bet/wager requested at its sole and absolute discretion. All bets/wagers are placed at your own risk and discretion.
4.1.2. We only accept bets/wagers made online (including via mobile device or downloadable applications on a mobile device). Bets/wagers are not accepted in any other form (post, email, fax, etc.) and where received will be invalid and void - win or lose.
4.1.3. It is the responsibility of the user to ensure details of their bets/wagers are correct. Once bets/wagers have been placed they may not be cancelled or changed by the user. Winners.bet reserves the right to cancel any bet/wager at any time.
4.1.4. Your funds will be allocated to bets/wagers in the order they are placed and will not be available for any other use. Winners.bet reserves the right to void and/or reverse any transactions made after a bet/wager has been placed involving allocated funds, either at the time or retrospectively.
4.2. Bet/Wager Conﬁrmation
4.2.1. Bets/wagers will not be valid if there are insuﬃcient funds in your account.
4.2.2. A bet/wager that you request will only be valid once accepted by Winners.bet’s servers.
4.2.3. Each valid bet/wager will receive a unique transaction code. We shall not be liable for the settlement of any bets/wagers which are not issued with a unique transaction code. If you are unsure about the validity of a bet/wager, please check your account history, or Contact Us
4.2.4. Notwithstanding the above, if bets/wagers are placed via a credit or debit card they are not valid until we have received payment in full. The bet/wager will be automatically void if we have not received the payment prior to the relevant event commencing.
4.2.5. Should a dispute arise, you and Winners.bet agree that the
Winners.bet transaction log database will be the ultimate authority
in such matters and shall be resolved within 10 days from the date
on which the complaint is received, provided that in certain cases
this can be extended by a further 10 days.
4.3.1. All user oﬀers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card), linked NETeller or Skrill accounts, mobile device (e.g. mobile or tablet), application download or shared computer (e.g. public library or workplace).
4.3.2. Where any term of the oﬀer or promotion is breached or there is any evidence of a series of bets/wagers placed by a user or group of users (e.g. where common betting patterns across the same ﬁxture/markets have been identiﬁed across accounts), which due to a deposit bonus, enhanced payments, free and risk free bets/wagers, or any other promotional oﬀer results in guaranteed user proﬁts irrespective of the outcome, whether individually or as part of a group, Winners.bet reserves the right to reclaim the bonus element of such oﬀers and in Winners.bet’s absolute discretion settle bets/wagers at the correct odds, void the free and risk free bets/wagers or void any bet/wager funded by the deposit bonus. In addition, Winners.bet reserves the right to levy an administration charge on the user up to the value of the deposit bonus, free and risk-free bet/wager or additional payment to cover administrative costs. Winners.bet further reserves the right to ask any user to provide suﬃcient documentation for Winners.bet to be satisﬁed in its absolute discretion as to the user’s identity prior to Winners.bet crediting any bonus, free and risk free bet/wager or oﬀer to the user’s account.
4.3.3. Any bets/wagers placed containing selections at odds of less than ½ (1.5) will not count towards any rollover requirement. All Winners.bet oﬀers are intended for recreational players and Winners.bet may in its sole discretion limit the eligibility of users to participate in all or part of any promotion.
4.3.4. Winners.bet reserves the right to withdraw the availability of any oﬀer or all oﬀers to any user or group of users at any time and at Winners.bet’s sole and absolute discretion. Oﬀers only apply to users who have made an actual/real money deposit with Winners.bet.
4.3.5. Winners.bet reserves the right to amend the terms of or cancel any user oﬀer or promotion at any time.
4.3.6. For more details about speciﬁc promotions click here
4.4. Settlement and Payouts
4.4.1. All bets and wagers are subject to the Betting Coverage provisions (including maximum winnings) set out in Appendix Two to these Terms and Conditions.
4.4.2. Winners.bet reserves the right to suspend a market and/or cancel any bet/wager at any time. When a market is suspended any bets entered will be rejected. Winners.bet also reserves the right to cease betting on any markets at any time without notice.
4.4.3. The 'Potential Win' calculation available on the Website is for information purposes only, and all bets will be calculated using the stake/risk at the odds accepted. In multiple bets/parlays with a void selection(s) the 'Potential Win' ﬁgure is reduced accordingly.
4.4.4. Should a user include a void selection in a multiple bet/parlay, the bet will be settled on the remaining selections.
4.4.5. Winnings from settled bets/wagers are added to the balance of your betting account. Any funds/winnings credited to an account in error are not available for use, and Winners.bet reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction, either at the time or retrospectively.
4.4.6. Winners.bet reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question; (ii) the price(s) or pool has been manipulated; or (iii) match rigging has taken place. Evidence of the above may be basedon the size, volume or pattern of bets placed with Winners.bet across any or all of our betting channels. A decision given by the relevant governing body of the sport in question (if any) will be conclusive. If any user owes any money to Winners.bet for any reason, we have the right to take that into account before making any payments to that user.
4.4.7. Where there is evidence of a series of bets each containing the same selection(s) having been placed by or for the same individual or syndicate of individuals, Winners.bet reserves the right to make bets void or withhold payment of returns pending the outcome of any subsequent investigation.
4.4.8. Refer to the Betting Rules for more information.
- USE OF THE WEBSITE
5.1. Information and Content
5.1.1. Information accessed by you on the Website (including results, statistics, sporting data and ﬁxture lists, odds and betting ﬁgures) is for your personal use only and the distribution or commercial exploitation of such information is strictly prohibited. No warranty is given as to the uninterrupted provision of such information, its accuracy or as to the results obtained through its use. The information is not intended to amount to advice or recommendations and is provided for information purposes only. It should not be relied upon when placing bets/wagers, which are made at your own risk and discretion.
5.2. Your Equipment
5.2.1. Your computer equipment or mobile device and internet connection may aﬀect the performance and/or operation of the Website. Winners.bet does not guarantee that the Website will operate without faults or errors or that the Winners.bet services will be provided without interruption. Winners.bet does not accept any liability for any failures or issues that arise due to your equipment, internet connection or internet or telecommunication service provider (including, for example, if you are unable to place bets or wagers or to view or receive certain information in relation to particular events).
5.2.2. For users using Winners.bet On The Move (including downloadable applications) for the placing of bets/wagers, please note that Winners.bet will not be responsible for any damage to, or loss of data from the mobile device that the software is installed on, and will also not be responsible for any call, data or other charges incurred whilst using the software.
5.2.3. Click here
for further information relating to Website accessibility requirements and technical issues relevant to use of the Website.
5.3. Fair Use
5.3.1. The Website and Winners.bet products may only be used for the purposes of placing bets and wagers on events and/or gaming products.
5.3.2. You must not use the Website for the beneﬁt of a third party or for any purpose which (in Winners.bet’s opinion) is illegal, defamatory, abusive or obscene, or which Winners.bet considers discriminatory, fraudulent, dishonest or inappropriate.
5.3.3. Winners.bet will seek criminal and contractual sanctions against any user involved in fraudulent, dishonest or criminal acts via or in connection with the Website or Winners.bet's products. Winners.bet will withhold payment to any user where any of these are suspected or where the payment is suspected to be for the beneﬁt of a third party. The user shall indemnify and shall be liable to pay to Winners.bet, on demand, all Claims (as deﬁned in paragraph B.4.3 above) arising directly or indirectly from the user’s fraudulent, dishonest or criminal act.
5.4. Software and Technology Issues
5.4.1. You are only permitted to use any and all software made available to you via the Website for the purpose of using products on the Website and, save to the extent permitted by applicable law, for no other purposes whatsoever.
5.4.2. We hereby grant to you a personal, non-exclusive, non-transferable right to use the relevant software, for the sole purpose of using/playing products on the Website, in accordance with the following provisions.
a. You are not permitted to: (i) install or load the software onto a server or other networked device or take other steps to make the software available via any form of "bulletin board", online service or remote dial-in or network to any other person; (ii)
sub-license, assign, rent, lease, loan, transfer or copy (except as expressly provided elsewhere in these terms and conditions) your license to use the software or make or distribute copies of the software; (iii) enter, access or attempt to enter or access or otherwise bypass Winners.bet’s security system or interfere in any way (including but not limited to, robots and similar devices) with the relevant products or the Website or attempt to make any changes to the software and/or any features or components thereof; or (iv) copy or translate any user documentation provided 'online' or in electronic format. In addition, and except to the minimum extent permitted by applicable law in relation to computer programs, you are not permitted to: (a) translate, reverse engineer, decompile, disassemble, modify, create derivative works based on, or otherwise modify the software; or
(b) reverse engineer, decompile, disassemble, modify, adapt, translate, make any attempt to discover the source code of the software or to create derivative works based on the whole or on any part of the software.
b. You do not own the software. The software is owned and is the exclusive property of Winners.bet or a third-party software provider company (the "Software Provider"). Any software and accompanying documentation which have been licensed to Winners.bet are proprietary products of the Software Provider and protected throughout the world by copyright law. Your use of the software does not give you ownership of any intellectual property rights in the software.
c. The software is provided "as is" without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise. Winners.bet hereby excludes all implied terms, conditions and warranties (including any of merchantability, satisfactory quality and ﬁtness for any particular purpose). Winners.bet does not warrant that: (i) the software will meet your requirements; (ii) the software will not infringe any third party’s intellectual property rights; (iii) the operation of the software will be error free or uninterrupted;
(iv) any defects in the software will be corrected; or (v) the software or the servers are virus-free.
d. In the event of communications or system errors occurring in connection with the settlement of accounts or other features or components of the software, neither Winners.bet nor the Software Provider will have any liability to you or to any third party in respect of such errors. Winners.bet reserves the right in the event of such errors to remove all relevant products from the Website and take any other action to correct such errors.
e. You hereby acknowledge that how you use the software is outside of Winners.bet’s control. Accordingly, you load and use the software at your own risk. Winners.bet will not have any liability to you or to any third party in respect of your receipt of and/or use of the software.
f. The software may include conﬁdential information which is secret and valuable to the Software Provider and/or Winners.bet. You are not entitled to use or disclose that conﬁdential information other than strictly in accordance with these Terms and Conditions.
5.4.3. While Winners.bet endeavors to ensure that the Website is available 24 hours a day, Winners.bet shall not be liable if for any reason the Website is unavailable at any time or for any period. We reserve the right to make changes or corrections to or to alter, suspend or discontinue any aspect of the Website and the content or services or products available through it, including your access to it.
5.4.4. You must not misuse the Website by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. In particular, you must not access without authority, interfere with, damage or disrupt the Website or any part of it; any equipment or network on which the Website is stored; any software used in connection with the provision of the Website; or any equipment, software or website owned or used by a third party. You must not attack our Website via a
denial-of-service attack. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website, software or to your downloading of any material posted on it, or on any website linked to it.
5.5. Third Party Content
5.5.1. Winners.bet receives feeds, commentaries and content from several suppliers. Certain third-party product providers may require you to agree to additional terms and conditions governing the use of their feeds, commentaries and content. If you do not accept the relevant third-party terms and conditions, do not use the relevant feeds, commentaries or content.
5.5.2. Winners.bet does not accept any liability in respect of any third-party feeds, commentaries and content.
5.5.3. Winners.bet does not allow any employee, anyone else in any way connected to such employee or anyone otherwise connected to a third party service provider (to be determined in Winners.bet’s absolute discretion) to bet/wager on any market or event where the third party service provider is providing a service to Winners.bet. Winners.bet will void any bet/wager where it determines in its absolute discretion that such betting/wagering has taken place.
5.5.4. Where the Website contains links to third party websites and resources, these links are provided for your information only. Winners.bet has no control over the content of these sites or resources and accepts no liability for them or for any loss or damage that may arise from your use of them. The inclusion of a link to a third-party website does not constitute an endorsement of that third party’s website, product or services (if applicable).
5.6.1. Winners.bet will not be liable for any errors in respect of bets or wagers including where: (i) there is:
i. An Obvious Error in the relevant odds/spreads/handicap/totals/Cash Out amount displayed by Winners.bet.
ii. Winners.bet continues to accept bets or wagers on closed or suspended markets.
iii. Winners.bet incorrectly calculates or pays a settlement amount, including where a bet is Cashed Out for the full settlement amount; or any error occurs in a random number generator or pay tables included, incorporated or used in any game or product.
5.6.2. Incorrect Price - Prior to the start of an event, In-Play or after the event, where an Obvious Error is identiﬁed any bets will stand and be settled at the Winners.bet revised price. Where a revised price is deemed less than 1.01 then bets will be void.
5.6.3. Where there is suﬃcient time before the start of an event, Winners.bet will endeavor to contact the user and may in our absolute discretion allow the option of cancelling the bet.
5.6.4. In the event of a system malfunction all wagers are void. , In the event a game is started but miscarried because of a failure of the system, the Company shall refund the amount wagered in the game to You by crediting it to the Customer’s Account. In the event of an error in the published odds or the payable, the Company will notify You of the error, void all bets and cancel any winnings. The Company will seek to place all parties directly aﬀected by such an error in the position they were in before the error occurred.
5.6.5. Incorrect Count/Line/Spread/Handicap/Total - Prior to the start of an event, In-Play or after the event, where an Obvious Error is identiﬁed any bets will stand and be settled at the count, line, spread, handicap or total taken at the Winners.bet revised price except for the following situations:
- Where a revised price is deemed less than 1.01 then bets will be void.
- Any bet placed on a count, line, spread, handicap or total where the outcome is already known when the bet was placed will be void.
5.6.6. Incorrect Cash Out Amount - Prior to the start of an event, In-Play or after the event, any bets that have been Cashed Out by the user where the Cash Out amount is incorrect (due to an error in the underlying price) will stand and be resettled at the correct amount.
5.6.7. Where a selection is Cashed Out following an incorrect result the selection will be resettled on the correct result.
5.6.8. Where there is suﬃcient time before the start of an event, Winners.bet will endeavor to contact the user and may in our absolute discretion allow the option of cancelling the bet.
5.6.9. Incorrect Fixture - Where an incorrect player or team is quoted within a ﬁxture all bets will be void. Such determination to be in Winners.bet’s absolute discretion.
5.6.10. Incorrect Market - If an incorrect market is quoted for any match or event, bets placed on that market will be void; other markets may also be void. Such determination to be in Winners.bet’s absolute discretion.
5.6.11. Late Bets - If for any reason a pre-event bet is inadvertently accepted after a match or event has commenced, bets will be settled as follows:
- If the event and market is covered In-Play then bets will stand at the revised price at the time the bet was placed (where a revised price is deemed less than 1.01 then bets will be void), unless the outcome is already known in which case such bets will be void.
- If the event or market is not covered In-Play then the bet will stand as long as the selected participant or team has not gained a material advantage (e.g. a score, sending oﬀ for the other team etc.). Where a material advantage has been gained Winners.bet reserve the right to void the bet, win or lose. Any bet placed where the outcome is already known, including In-Play, will be made void.
5.7.1. Winners.bet actively monitors traﬃc to and from the Website. Winners.bet reserves the right in its sole discretion to block access where evidence indicative of automated or robotic activity is found.
5.7.2. Winners.bet reserves the right to restrict access to all or certain parts of the Website in respect of certain jurisdictions.
5.7.3. Winners.bet may alter or amend the products oﬀered via the Website at any time and for any reason.
5.7.4. From time to time, all or part of the Website may be unavailable for use by you, because of our maintenance of the Website and/or alteration or amendment of any of the Website products.
- OUR LIABILITY
6.1.1. Winners.bet does not accept any liability for any damages, liabilities or losses which are deemed or alleged to have arisen out of or in connection with the Website or its content (including delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the Website or its content or any errors or omissions in content).
6.1.2. While Winners.bet endeavors to ensure that the information on the Website is correct, Winners.bet does not warrant the accuracy or completeness of the information and material on the Website. The Website may contain typographical errors or other inaccuracies, or information that is out of date. Winners.bet is under no obligation to update such material. The information and material on the Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Winners.bet provides you with the Website on the basis that Winners.bet excludes all representations, express or implied warranties, conditions and other terms which but for these terms and conditions might have eﬀect in relation to the Website.
6.1.3. Winners.bet’s total aggregate liability to you under or in connection with these Terms and Conditions does not exceed:
22.214.171.124. the value of the bets and/or wagers you placed via your account in respect of the relevant bet/wager or product that gave rise to the relevant liability; and
126.96.36.199. the amount of applicable monies, where such monies have been misplaced by us.
188.8.131.52. €1,000 in respect of any other liability.
6.1.4. Winners.bet shall not be liable, in contract, tort (including negligence) or for breach of statutory duty or in any other way for any of the following (whether incurred directly or indirectly):
184.108.40.206. loss of proﬁts;
220.127.116.11. loss of business;
18.104.22.168. loss of revenue;
22.214.171.124. loss of opportunity;
126.96.36.199. loss of data;
188.8.131.52. loss of goodwill or reputation; or
184.108.40.206. any special, indirect or consequential losses,whether or not such losses were within the contemplation of the parties at the date of these terms and conditions.
6.1.5. Nothing in this Section 6 shall limit Winners.bet's liability to pay the user winnings or other sums properly owing to it, subject always to terms and conditions set out herein and the maximum winnings on products in Appendix Two to these Terms and Conditions.
6.1.6. Nothing in these Terms and Conditions shall exclude or limit Winners.bet’s liability for:
220.127.116.11. death or personal injury caused by Winners.bet’s negligence.
18.104.22.168. fraud or fraudulent misrepresentation; or
22.214.171.124. any liability which cannot be excluded or limited under applicable law.
- OUR INTELLECTUAL PROPERTY RIGHTS
7.1.1. The contents of the Website are protected by international copyright laws and other intellectual property rights. The owner of these rights is Winners.bet, its aﬃliates or other third-party licensors.
7.1.2. All product and company names and logos mentioned on the Website are the trademarks, service marks or trading names of their respective owners, including Winners.bet.
7.1.3. Except to the extent required to use a product for the purpose of placing bets or wagers, no part of the Website may be reproduced or stored, modiﬁed, copied, republished, uploaded, posted, transmitted or distributed, by any means or in any manner, or included in any other website or in any public or private electronic retrieval system or service including text, graphics, video, messages, code and/or software without our express prior written consent.
7.1.4. If you make use of a feature that allows you to upload material, information, comments, postings or other content to the Website ("User Content"), then the User Content will be considered to be non-conﬁdential and non-proprietary and Winners.bet has the right to use, copy, distribute and disclose to third parties any User Content for any purpose. Winners.bet also has the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights or of their right to privacy. Winners.bet has the right to remove, amend or edit any User Content you make on the Website.
7.1.5. Any commercial use or exploitation of the Website or its content is strictly prohibited.
- OTHER PROVISIONS
, the Cookies Policy
, the Rules
In no event will any delay, failure or omission (in whole or in part) in enforcing, exercising or pursuing any right, power, privilege, claim or remedy conferred by or arising under these Terms and Conditions or by law, be deemed to be or construed as a waiver of that or any other right, power, privilege, claim or remedy in respect of the circumstances in question, or operate so as to bar the enforcement of that, or any other right, power, privilege, claim or remedy, in any other instance at any time or times subsequently.
The rights and remedies provided by these Terms and Conditions are cumulative and (unless otherwise provided in these Terms and Conditions) do not exclude any other rights or remedies available in law.
If any provision of these Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not aﬀect the other provisions of these Terms and Conditions which shall remain in full force and eﬀect.
You shall execute or cause to be executed all documents and do or cause to be done all further acts and things consistent with the terms of these Terms and Conditions that Winners.bet may from time to time reasonably require in order to vest in and secure to Winners.bet the full beneﬁt of rights and beneﬁts to be transferred or granted to Winners.bet under these Terms and Conditions and for the protection and enforcement of the same and otherwise to give full eﬀect to the terms of these Terms and Conditions.
Nothing in these Terms and Conditions shall create or be deemed to create a partnership, joint venture or principal-agent relationship between the parties and no party shall have authority to bind any other in any way unless expressly provided otherwise in these Terms and Conditions.
Winners.bet shall not be in breach of these Terms and Conditions nor liable for delay in performing, or failure to perform, any of its obligations if such delay or failure results from events, circumstances or causes beyond its reasonable control including (without limitation) any telecommunications network failures, power failures, failures in third party computer hardware or software, ﬁre, lightning, explosion, ﬂood, severe weather, industrial disputes or lock-outs, terrorist activity and acts of government or other competent authorities. In such circumstances the time for performance shall be extended by a period equivalent to the period during which performance of the obligation has been delayed or failed to be performed.
Winners.bet may assign, transfer, charge, sub-license or deal in any other manner with these Terms and Conditions, or sub-contract any of its rights and obligations under these Terms and Conditions, to any party including any company within the Winners.bet group.
Any notice to be given under these Terms and Conditions must be in writing, in English and may be served by hand delivery, ﬁrst class post, recorded delivery or registered post or airmail, email or fax to: (a) in the case of Winners.bet, the address of the relevant Winners.bet company as set out in the introduction section of these Terms and Conditions or as displayed on the Website; and (b) in respect of notices given by Winners.bet to you, pursuant to the user registration procedure (including any amendment to those details you have notiﬁed to Winners.bet). Any notice shall be deemed to have been received: (a) if delivered by hand, at the time of delivery; (b) if sent by ﬁrst class post, recorded delivery or registered post, at 09.30 (CET) on the second clear day after the date of posting; (c) if sent by pre-paid registered airmail, at 09.30 (CET) on the ﬁfth clear day after the date of posting; (d) if sent by email, at the time of sending; and (e) if sent by fax, at the time of transmission by the sender.
, the Cookies Policy
, the Rules
COMPLAINTS, DISPUTES, GOVERNING LAW AND JURISDICTION
Should there be any claim or dispute arising from a past or current transaction, please Contact Us
We will best endeavour to make Your experience with Us an enjoyable one. However, there may be occasions where You may feel dissatisﬁed with the quality of our product/s or of our customer service. You may raise a complaint by contacting us here. Your complaint will be escalated to management and we endeavour to handle it as soon as reasonably possible.
In the eventuality that You are not satisﬁed with the resolution of your complaint by our personnel, You may report Your complaint to our selected Alternative Dispute Resolution Entity -Malta Alternative Dispute Resolution Entity
Alternatively, You can direct Your complaint to the Online Dispute Resolution (ODR) platform of the European Commission. The website is dedicated to helping consumers and traders resolve their disputes out of court and may be accessed through this link: https://ec.europa.eu/consumers/odr/main/
In the eventuality that you still wish to contact the Malta Gaming Authority in relation to any complaint that You to raise with the authority, You may do so by contacting the MGA player Support Unit on the following link:
Subject to paragraph 9.1 above, these Terms and Conditions and any dispute or claim arising out of or in connection with it or its subject matter, whether of a contractual or non-contractual nature, shall be governed by and construed in accordance with the laws of Malta.
By accepting these Terms and Conditions and/or placing bets or wagers and/or making use (whether authorized or not) of the services oﬀered by Winners.bet (whether through the Website or otherwise), you irrevocably agree that the courts of Malta shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these Terms and Conditions. Notwithstanding the foregoing, Winners.bet shall be entitled to bring a claim against a user in the court of the user's country of domicile.
- Appendix One
CURRENCY OPTIONS AVAILABLE AT WINNERS.BET
Restrictions may apply depending upon your country of residence and/or chosen payment method.
Canadian Dollar (CAD)
- Appendix Two
THE SUBSEQUENT PROVISIONS OF THIS APPENDIX TWO ARE SUBJECT TO THE RULES IN RESPECT OF THE RELEVANT SPORT, EVENT OR PRODUCT THAT YOUR BET/WAGER RELATES TO.
€90,000 for all markets.
- Related contingency betting
Multiple bets which combine diﬀerent selections within the same event are not accepted where the outcome of one aﬀect or is aﬀected by the other.
For example, in a Counterstrike: Global Oﬀensive match involving Faze and Envyus:
If Faze are 'evens' to win vs Envyus and the correct score odds for Faze to win 2-0 is 3.2, by having the double Faze to win and the correct score to be 2-0, a user would be getting a much higher odds where the outcome is dependent.
If such a bet is taken in error, it will be settled as two single bets with the stake equally divided.
When the related parts of a bet are resolved at diﬀerent times but still within the same tournament, the bet will be settled as instructed, with the price of the second or subsequent selection being determined at each individual stage.
For example, a double selection:
Faze to win the semiﬁnal of ESL One Cologne: and Faze to win the ESL One Cologne outright.
As the odds of the second selection depends on the outcome of the ﬁrst, the odds of Faze winning the tournament at the time the bet was struck cannot be used to calculate the double, and the correct odds after the initial selection is completed will be attributed instead.
In the case of all multiples including selections with related outcomes if a bet is taken inadvertently Winners.bet reserves the right to void part of or the whole of the bet.
In the event of a tie in a 2-Way market, where no price is oﬀered for the tie, bets will be settled as Push.
In an each-way bet your stake is doubled, as you are betting on the selection to win, and on the selection to be placed. The number of places will be displayed in the market.
If your team wins the competition, you will be paid both the "Win" and "Place" part of your bet. But if your team comes 2nd (or 3rd, depending on how many places are paid) then you will get paid at 1/4 of the odds for your placed stake.